KPO / BPO / Shared Services
- Manager – Shared Services
About the companyDart Global Logistics is a well-established freight forwarding company regionally headquartered in Colombo with its global presence in Asia-Pacific region & USA which delivers integrated solutions to logistics challenges. …
- Supervisor (Night Shift)
We are looking for a dynamic and dedicated supervisor (night shift) to lead, mentor, and drive performance within our operations team. The ideal candidate will excel in people management, client communication, and maintaining high-quality standards across all deliverables. …
- Head of BPO Operations
About the companyInnovant Consulting & Management Solutions, a Saudi-based Sri Lankan owned Consulting & Advisory Services firm, with years of expertise in Accounting, Finance, Taxation, and Statutory Audits in addition to Digital Marketing and BPO & Outsourcing…
- Manager – Call Center Operations
Key responsibilitiesOversee overall call center operations and team performanceDevelop strategies to improve productivity and maintain service qualityMonitor KPIs, SLAs, operational targets, and quality standardsLead team leaders and support staff effectivelyHandle client…
- Senior manager – operations (night shift)
We're looking for a strategic and experienced senior manager – operations to lead client service delivery during night operations. The ideal candidate will bring strong leadership, stakeholder management, and operational excellence, especially in the context of U.S.-based…
- Executive – Revenue Assurance & Fraud Prevention (Outsourced)
Key Requirements: Appropriate First Degree in IT/ Computer Science (or equivalent). Preferably experience in the telecom/IT industry will be an added advantage. Knowledge of database and programming languages such as SQL. …
- Process Associate
Requirements Successfully completion of GCE (A/L) with communication skills in English.Age of below 30 years.Good interpersonal skills.Previous experience in data entry would be an added advantage.Male candidates only.Residence in close proximity to Colombo. …
- Process Associate
Requirements Completion of GCE O/L and GCE A/L ExaminationsPart qualification in finance or CIMA, ACCA, CMA, AAT, or CA1+ years experience in Audit/ FinanceExcellent command of written and spoken EnglishGood knowledge and experience in MS Excel, Accounting software is…
- Senior Process Associate
Responsibilities Exposure to P2P / Accounts Payable, and month-end closure activitiesPreparation of Monthly Critical Reconciliations and ReportsClient KPI analysis Requirements 3 to 4 years of experience in the commercial sector or Finance is mandatoryDegree in Accounting/…