Engineering Service Executives
Data Management Systems (Pvt) Ltd, (DMS) is a pioneering IT Company in Sri Lanka, now in its 45th year of operations. DMS represents the world’s leading IT brands and specializes in Systems Integration and Customized Software Solutions for Sri Lankan and overseas markets.
DMS is an equal opportunity employer that provides the excitement of working with the world’s leading IT brands, and financial solutions and learning from the most experienced managers and professionals in the IT industry.
DMS is looking for dynamic personnel seeking a rewarding career in the IT industry who wish to work with equipment and software from the best-of-breed global technology companies Diebold Nixdorf Inc. USA the world leader in CRMs (Cash Recycler Machines), ATMs (Automated Teller Machines) and Retail Solutions, Entrust-Datacard USA the Global Leader in Identities, Payments, and Data Protection instant and high-volume card issuance, transaction security, mobile authentication, e-passports, e-government, and citizen ID programs, credential lifecycle management, identity credential management, and SSL certificates, Kisan Electronics the Korean market leader for currency counting/fitness sorting machines and Panini S.p.a Italy is the world leader in Distributed Cheque Processing solutions.
Engineering Service Executives for Diebold Nixdorf Retail / POS, Entrust-Datacard, and Kisan Systems
Description
As an Engineering Service Executive at DMS, your primary requirement is to answer customer requests for service & maintenance. Your main focus is to troubleshoot and perform all necessary repairs and maintenance on equipment in-house and at customer sites while maintaining a positive relationship with the customer. You will also be required to install and program devices to test and commission new systems.
Essential functions of this position include:
- Troubleshooting and repairing system failures in-house and customer locations
- Installation and commissioning of new systems
- Traveling to customer sites to effect repairs/Service
- Completing supporting documentation related to job completion and customer history
- Interfacing with the Sales Dept, Help Desk personnel, and customers.
Qualifications
- Applicant should be under 27 years of age.
- Must have vocational or specialized training in Electronics or Mechatronics Engineering Technology (Preferably NDES, HNDE or NDT qualified)
- PC hardware maintenance and Operating Systems (Windows/Linux) skills a plus.
Those who perform to the Company’s expectations have a defined career growth path to Senior Management.
Selected applicants will be rewarded with an attractive remuneration package in accordance with qualifications and experience in a pleasant work environment.