Ticketing executive

Key responsibilities

1. Handle airline reservations, ticketing, reissues, refunds & cancellations
2. Manage bookings using GDS systems (Amadeus preferred)
3. Assist customers with travel inquiries & itinerary planning
4. Coordinate with airlines & travel partners
5. Ensure accuracy in fare calculations & ticket issuance
6. Maintain professional communication with international clients

Requirements

1. Diploma or professional qualification in airline ticketing, travel & tourism or a related field preferred
2. Minimum 1 year experience in airline ticketing or travel operations
3. Experience with GDS systems (Amadeus preferred)
4. Good knowledge of airline fare rules & ticketing procedures
5. Strong communication skills in English
6. Ability to work independently and manage multiple tasks
7. Customer-focused attitude & attention to detail

About the company

Be part of a dynamic team that connects people and places across the world. Work with a New Zealand-based travel company and grow your career in the global travel industry.

Yamu travels NZ, your trusted travel partner, now in Sri Lanka.

When applying

Send your CV to [email protected].

Subject line: Application – Ticketing Executive.