Relationship Manager – Deposit Mobilizations
Closing on: Dec 25, 2026
Key responsibilities
- Oversee and manage end-to-end deposit operations across branches to ensure accuracy, efficiency, and service excellence.
- Develop and implement operational strategies to grow and retain the deposit portfolio in line with organizational targets.
- Ensure all deposit products, processes, and documentation comply with regulatory requirements and internal policies.
- Monitor operational risks, identify gaps, and implement controls to mitigate operational and compliance risks.
- Work closely with branch managers and operational teams to improve turnaround times and customer experience.
- Review and enhance operational processes, systems, and controls to improve productivity and cost efficiency.
- Handle escalations, customer complaints, and operational exceptions related to deposit operations.
- Prepare operational reports, MIS, and performance updates for senior management.
Qualifications & experience
- Bachelor’s degree or a professional qualification in Marketing, Accounting, Banking & Finance, or an equivalent discipline from a recognized university or institute.
- A minimum of 4–6 years of experience in deposit operations within a bank or non-banking financial institution.
- Strong knowledge of deposit products, operational workflows, regulatory guidelines, and compliance requirements.
- Strong analytical, problem-solving, decision-making, and interpersonal communication skills with the ability to work cross-functionally.
- High computer literacy with MS Office applications and core banking systems.
When applying
Send your CV to: [email protected]
Deadline: 02nd July 2026
Company: HR Masterminder
Company email: [email protected]
Job Location: Colombo 3
Job Category: Banking / Insurance / FinTech
Job Type: Full Time
