Travel Executive

A leading travel agent based in the UK looking for suitable candidates.

Requirements:

• Minimum of 3 years experience in Travel Agency/Airline
• Thorough knowledge of GDS (Sabre/Galileo/Amadeus)
• Good command of English
• Living close to Colombo
• Willing to work on shift and roster basis

Job Description

• Providing administrative support, including answering phones and greeting passengers
• Booking travel reservations for the client and managing their itinerary
• Serving as a liaison between the client and travel company, handling issues that arise during travel
• Updating the client’s contact list with names, phone numbers, and email addresses of all individuals who will be part of the trip
• Arranging for transfers between airports, hotels, cruise ships, etc
• Resolving complaints made by the client or staff members of the travel company using a GDS/booking system to secure flights and holidays
• Collecting and processing payments
• Advising clients on travel arrangements, eg- visas and passports
• Sending out tickets to clients
• Keeping clients up to date with any changes
• Dealing with complaints

Salary and benefits

• An attractive salary.
• Uncapped sales commission.
• Transport allowance.