Junior Mortgage Loan Processor | Australian Mortgage Brokerage (Melbourne)

About the role

You will support our mortgage broker by assisting with the preparation and processing of Australian home loan applications from enquiry through to settlement.

This role requires excellent organisational skills, attention to detail and the ability to communicate professionally with clients, lenders and team members.

Working hours will align with Australian Eastern Standard Time (Melbourne business hours).

Key responsibilities

1. Assist with preparing mortgage applications
2. Enter and maintain accurate client information in MyCRM
3. Prepare loan files using LoanApp
4. Submit applications through ApplyOnline
5. Follow up outstanding documentation from clients
6. Update loan milestones and file notes
7. Order valuations and assist with loan submissions
8. Maintain organised electronic client files
9. Provide exceptional customer service and administrative support

Essential skills & experience

1. Excellent written and spoken English
2. Strong communication and interpersonal skills
3. High attention to detail
4. Strong organisational and time management skills
5. Good computer literacy
6. Proficient in Microsoft Word and Microsoft Excel
7. Ability to learn new software quickly
8. Positive attitude and willingness to learn
9. Reliable internet connection if working remotely

Experience with the following software will be highly regarded:

1. MyCRM
2. ApplyOnline
3. LoanApp

Previous experience in banking, finance, customer service or administration is advantageous but not essential. Previous experience working in the Australian mortgage broking industry will be highly advantageous.

Candidates with experience as a mortgage loan processor, mortgage administrator, or broker support officer within an Australian mortgage brokerage are encouraged to apply. Salary can be negotiable.

What we offer

1. Monthly salary of LKR 120,000 – 150,000 depending on experience
2. Work directly for an Australian company
3. Ongoing training in the Australian mortgage industry
4. Career development and advancement opportunities
5. Annual performance and salary reviews
6. Supportive and friendly team environment
7. Exposure to international business practices
8. Long-term career with a growing organisation

Who we’re looking for

We’re looking for someone who is:

1. Motivated to build a long-term career
2. Eager to learn and develop professionally
3. Positive and proactive
4. Well organised and dependable
5. Able to work independently and as part of a team
6. Comfortable working during Melbourne business hours (AEST/AEDT)
7. Passionate about delivering exceptional customer service

If you are looking for more than just a job and want to grow your career with an Australian business, we’d love to hear from you.

About the company

Melbourne Mortgage Brokers is an established and growing Australian mortgage brokerage based in Melbourne, Victoria.

When applying

If you are excited about this opportunity and believe you have the skills and attitude to succeed, we’d love to hear from you.

Your current CV/resume

A brief cover letter introducing yourself and explaining why you are interested in this position

Details of any previous experience in the Australian mortgage broking industry (if applicable)

Your earliest available commencement date

Subject line: Application – Junior Mortgage Loan Processor – Your Name

Only shortlisted candidates will be contacted.