IT Support Analyst

Our client is part of a large European organization empowering electronic document services for global brands and governments in Europe.

To apply, click on the advertisement to visit www.cms.lk or email your resume to this email with the subject “IT Support Analyst”.

• Your Profile
  Strong analytical and problem-solving skills – ability to break down complex issues into logical components.
  
• Technical aptitude – experience in configuring tools, understanding system integrations, and debugging issues.
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  Experience with troubleshooting applications and analyzing system behaviors to find the root cause of issues.
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  Ability to logically connect different system components and understand their dependencies.
  
• Familiarity with SQL, logs, or basic scripting (preferred but not mandatory).
  
• Understanding of web applications and configurations (prior basic knowledge of Grails framework is a plus, but not required).
  
• Ability to work independently and take ownership of technical configurations and issue resolution.
  
• Excellent spoken & written English skills to work together with the onsite team in the EU.