Executive Network Engineer

• Responsible to manage NOC operation (Fault Alarm, configuration, Network performance) or network components to drive network efficiency and availability.
• Ensure efficient and effective technical customer service as per SLAs.
• Manage Network Operations Center day to day all kind of issues.
• Tracks and monitor network traffic and performance to ensure minimal interruption to network
• Planned Activities and change Management.

Following are the key points.
• Hands-on experience on Cisco routers and switches
• Candidate should have technical exposure to handle link down, link flap and packet drop and latency related day to day operations issues.
• Good understanding of the Network (Traceroute, ARP, PING, Static and Dynamic Routing side.
• Candidate should have hands-on experience on routing and switching side protocols (OSPF, BGP, EIGRP, STP, RSTP, MSTP)
• Should have good understanding and experience to handle Layer-2 and Layer-3 VPN issues and packet level experience on MPLS side.
• There should be good understanding on Cisco ASR traffic engineering side.
• The candidate should take follow up with supplier or vendor to resolve the customer reported issues.
• Work on the planned event and perform the network analysis to share proactive notification to customer for their service impact.

• Work on the new SD-WAN/IP delivery links-based on new work order received from Service delivery.
• Employee should take the responsibility to handle technical cases and drive them for resolution as per agreed SLA.
• Candidate should have exposure on TT management system and Network Monitoring Applications/Tools for monitoring the networks
• Candidate should have good communications and e-mail writing skill.

Qualification:
• Degree in IT/Networking/Electronics or equivalent experience
• CISCO Certified network associate
• Candidate should have completed the BSc/BE and having more than 1 years of experience in IP domain
• Employee should have completed CCNA certification. Language Fluency
• English language fluency is required

For more details and to apply directly, use this link > Here

Company: George Bernard (Pvt) Ltd
Job Location: Colombo
Job Category: IT-Software
Job Type: Full Time

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