Intern – Ideamart

The job:

• Liaise and follow up with service providers regarding service onboarding and service testing (phone/email/skype)
• Liaise with end users regarding satisfaction surveys and investigations
• Take part in client meetings and elaborate customer requirements accurately
• Handling complaints escalated to business team end to end within SLA
• Apply basic configurations and data in ideabiz platform
• Data analysis and Business case analysis (proficiency in Excel, or some knowledge in data analysis tools preferred)
• Preparation of required management reports on a daily/weekly basis
• Proof-read and create documentation, user guides, videos, and images
• Participate in various events and outreaches for the Developer community

The Person:

• Should have passed AL, and OL Mathematics, ICT, and Language capability
• Should be studying for a Degree in IT & Business, or Business degree with some IT qualifications
• Fluent in both spoken and written English
• A dynamic personality who is eager to take on challenges
• If you are a resilient individual with excellent communication skills in English and good
• knowledge in MS Office applications then, we are looking for YOU!

Send us your resume from the email below.