Executive – Customer Service
Closing on: Mar 30, 2027
About the company
We are a specialized shipping & logistics services company with global reach. We provide comprehensive shipping & logistics services to leading organizations globally.
Responsibilities
The selected candidate shall be required to perform below functions in the organization:
- Client coordination
- Coordination with overseas agents and service providers
- Coordination, follow up and handling of daily shipments for timely delivery to customers
- Build, maintain & enhance long term relationships with customers
- Shipment document handling
- Proper maintenance of documents
- Compliance with company policies & regulations
- Regular updates to management on clients
Requirements
The ideal candidate should have below requirements:
- Three year experience in similar capacity
- Good communication skills
- Good interpersonal skills
- Positive and outgoing personality
- Ability to work under pressure and manage multiple tasks
- Computer literacy
- Ability to take ownership and accountability to perform given tasks successfully
- Below 30 years of age
- Diploma or certificate in logistics/freight forwarding
When applying
Please send your CV to below email address.
Company: Ramto (Pvt) Ltd
Company email: [email protected]
Job Location: Colombo 2
Job Category: Customer Experience / Public Relations
Job Type: Full Time