Manager – Credit Card Operations

Job Role

• Manage and co-ordinate operational activities ensuring quality service and effective operations support for all stake holders.
• Participate in managing card systems and procedures on operational perspective.
• Manage and co-ordinate Card Scheme level activities.
• Responsible for timely reconciliation and FRM activities and monitoring.
• Review and recommend new methods and procedures to make daily operations more efficient.
• Interact with other departments, vendors, agencies etc, to resolve operational matters and ensure timely response and customer service.

Job Profile

• Very strong leadership skills, including the ability to lead a team through proven performance management techniques.
• Ability to be a strategic, business-oriented, critical thinker who can effectively develop and implement a variety of operational strategies based on business requirements.
• Thorough knowledge in co- banking systems/ card systems and applications.
• Minimum 08 years of experience in the relevant job role in a reputed banking or non- banking financial institution.
• Excellent verbal and written communication and people skills.
• Able to work well in a partnership-oriented environment, with key emphasis on flexibility, execution and customer service.
• Well updated knowledge on guidelines and mandates of the regulator and card schemes.

If you believe that you deserve the opportunity, kindly forward your CV along with the contacts of two non-related referees
to the email below or the Recruitment Centre, LOLC Holdings PLC, No. 100/1, Sri Jayawardenapura Mawatha, Rajagiriya.

LOLC