Executive Housekeeper
Shangri-La Hotels and Resorts is Asia Pacific’s leading luxury hotel group. It is also regarded as one of the world’s finest hotel ownership and management companies. Owning and/or managing over 100 hotels and resorts throughout the Asia Pacific, North America, the Middle East, and Europe, the Shangri-La group has a room inventory of over 40,000.
Shangri-La’s Hambantota Golf Resort & Spa brings unrivaled levels of quality and service to the resplendent island known as “The Pearl of the Indian Ocean”. The resort is perfectly positioned for both leisure and business guests. Experiences at Shangri-La’s Hambantota Resort & Spa are entirely personal and the 274 rooms and suites in the resort are situated in beautiful landscaped tropical gardens, creating a sense of privacy. The extensive range of leisure activities can be custom designed to meet the interests of each guest.
As Executive Housekeepers we rely on you to
- Ensure smooth operation on a daily basis
- Lead the team and maintain a high standard of service
- Maintain the team performance and process flow
- Oversee the maintenance of guest rooms and replenish room supplies
- Ensure quality assurance standards are met at all times
- Ensure the quality of service delivered is compliant with hotel guidelines and policies
We are looking for someone who
- Takes pride in being a hotelier
- Fully understands room operations
- Has previous experience in a similar capacity, preferably from a luxury hotel
- Must be detail-focused and guest-oriented
- Has high proficiency in both written and verbal English (and the local language)
- Has strong interpersonal skills
- Continuously looks for ways to develop themselves as well as others
- Has no fear of new challenges