Sales Coordinator
Central Bearings & Machinery (Pvt) Ltd is looking for a dynamic, detail-oriented Sales Coordinator to strengthen the link between our international suppliers and Sri Lankan customers. You will manage the full order-to-delivery cycle: coordinating shipments, maintaining meticulous records, and ensuring every stakeholder receives prompt, accurate information. You will also be our go-to person for day-to-day IT, keeping equipment, user accounts, and our ERP system running smoothly. If you thrive on organisation, clear communication, and continuous improvement, we’d love to hear from you.
Key responsibilities
- Coordinate purchase orders and shipping schedules with overseas suppliers and local customers, ensuring on-time delivery.
- Prepare quotations, pro-forma invoices, commercial invoices, packing lists, and other export/import documentation.
- Monitor shipment progress, liaise with freight forwarders and clearing agents, and keep all parties updated until goods are delivered.
- Maintain accurate order histories in Excel/ERP systems for easy retrieval, reference, and analysis.
- Respond to customer and supplier queries by email and phone, resolving issues quickly to maintain service excellence.
- Compile periodic sales and logistics reports to help management make data-driven decisions.
IT & systems responsibilities
- Act as the first point of contact for day-to-day IT troubleshooting: resolving hardware, software, email, and printer issues and escalating to external support providers when needed.
- Maintain the company’s IT asset inventory (laptops, desktops, printers, network equipment, and software licences) in an organised, up-to-date register covering assignments, service history, and renewals.
- Create new user accounts in the ERP system and amend or create user roles on management-approved requests, keeping access rights accurate and fully documented.
- Support colleagues in using the ERP and other company systems, including setting up new staff with the equipment and access they need.
Requirements
- Minimum 5 years’ experience in sales coordination, import/export operations, supply chain coordination, or a closely related field.
- Excellent written and spoken English.
- Strong organisational skills with a proven ability to track and reference large volumes of past orders.
- Proficiency in Microsoft Excel and Word (experience with ERP or order-management software is a plus).
- Genuinely IT-savvy: confident troubleshooting everyday hardware and software issues, quick to master new systems, and comfortable learning to administer ERP user accounts and roles (we will train the right candidate).
- Outstanding interpersonal skills and the ability to learn new processes quickly.
- A ‘trainable’ mindset: adaptable, proactive, and eager to improve workflows.
- Willingness to occasionally work extended hours (up to 7 p.m.) when shipments or deadlines require it.
Added advantage
- Prior exposure to international trade, Incoterms® 2020, or freight/logistics coordination.
- Hands-on experience administering an ERP or similar business system (user management, roles, and permissions).
- Residence in Seeduwa, Ja-Ela, Negombo, Minuwangoda, or Raddolugama for easier commute during late-finish days.
Benefits
- Competitive remuneration and annual performance incentives.
- A collaborative environment where you’ll work closely with seasoned professionals in supply chain, engineering, and sales.
- Clear pathways for career growth into senior coordination, supply-chain planning, or international sales roles.
- A chance to contribute directly to the success of Sri Lanka’s leading bearings and machinery supplier.
When applying
If you’re ready to bring your coordination and IT skills to a fast-moving industrial supply environment, submit your CV and a brief cover letter highlighting your relevant experience and why you’re the right fit for Central Bearings & Machinery.