Call Center Assistant
We are on the lookout for a Call Center Assistant for our well-reputed client company located in Colombo15
Responsibilities
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services, and policies
- Guide callers through troubleshooting, navigating the company site, or using the products or services
Qualifications
- Male/Female
- GCE A/L
- Age below 25
- Experience in a similar position will be an advantage
- Fluency in English, Sinhala, and Tamil
- School leavers also can apply
An Attractive remuneration package awaits the right candidate
Company: Maritime Placements (Pvt) Ltd
Company email: [email protected]
Job Location: Colombo 15
Job Category: Customer Experience / Public Relations
Job Type: Full Time