Executive / Junior Executive – Call Center

Your Key Responsibilities 

• Managing inbound and outbound calls in a timely manner
• Manage & resolve customer inquiries & complaints
• Provided customers with product & service-related information/solutions.
• Meet personal targets and work towards meeting team targets

Required Skills & Qualifications 

• Successful completion of GCE (A/L)
• Excellent communication skills in Sinhala, English & Tamil Languages
• Negotiation skills, adaptability, and stress tolerance are essential
• Good interpersonal skills
• Proven computer literacy and software handling competencies
• Experience in a similar capacity would be preferred
• Experienced professionals and school leavers are encouraged to apply 

Exciting career prospects and a great workplace culture await the selected candidates.