Room Division Manager

We are on the lookout for talent that shares our passion for delighting 21st-century luxury guests. If you are highly intelligent, embrace innovation and thrive in diversity and teamwork, then you are what we seek. In return, we offer world-class training career development, great perks, and of course a fabulous work environment.

A Rooms Division Manager is responsible for overseeing all Rooms Division operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives,

Responsibilities

• Oversee entire operations of Front Office, Housekeeping and Engineering
• Review and refine operating processes and procedures with the aim of optimizing the workforce
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement above all on quality, guest arrival experience, and cleanliness
• Be the face of the House with strong accountability and Ownership
• Set departmental targets and objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Room Division Team with an emphasis on training and teamwork

Requirements

• Minimum 03 years experience in a similar role in a luxury five-star Hotels OR Resort
• Hotel school graduate or possess a similar level of education Level
• The ideal candidate will be a hands-on professional with a solid front office background and excellent business ‘know-how’, customer relations, problem-solving, and time management skills
• Fluent in English Language and excellent communication skills, working with a positive attitude and good planning and organization skills
• Any additional foreign language will be an advantage
• Male / Female Candidates can apply