Delivery Unit Head

Responsibilities of the role

  • Managing and monitoring multiple project teams including team leaders independently by carrying out performance management, hiring, target setting and evaluation and support personal and professional development through coaching.
  • Identify delivery unit-related risks and take necessary actions.
  • Take responsibility for the delivery unit cost and ensure return on investment, whilst improving the financial performance by managing continuous revenue, reducing costs, increasing efficiency and effectiveness.
  • Actively involve in financial planning and forecasting of the delivery unit.
  • Take responsibility for the strategic and operational decisions of the delivery unit in terms of functional, technical, talent management and business aspects.
  • Lead by example and encourage delivery unit members to solve problems logically via analyzing the root causes and emphasize continuous improvement.
  • Drive company vision, mission and values within the organization and inspire subordinates to follow.
  • Collaborate in company policy formulation and actively engage in rolling them across teams.
  • Drive and sustain strategic internal and external communication among stakeholders and facilitate two-way communications.
  • Ensures satisfaction of external and internal clients and achieve expected service levels.
  • Ensures retention of existing clients through constant monitoring of the services of the business and meeting expected service levels, while identify and attract prospective clients.

Skills and Qualifications

  • Bachelor’s degree in IT / MIS / Engineering / Management or an equivalent professional qualification
  • Minimum 8 -10 years experience with IT services industry with experience in handling delivery/ project management for multiple clients
  • Basic business financial literacy is a must
  • Ability to work under own initiative while managing time efficiently
  • Experience in Lean and agile project management & estimation techniques would be an advantage
  • Excellent and outstanding communication skills are a must

Company: Eyepax IT Consulting (Pvt) Ltd
Company email: [email protected]
Job Location: Colombo
Job Category: IT-Software
Job Type: Full Time

Apply now

Allowed Type(s): .pdf, .doc, .docx