Assistant Manager – Logistics (Post Shipment)

Key responsibilities

1. Team leadership & supervision: Lead, monitor, and support the post-shipment operations team, ensuring timely completion of all activities.
2. Shipment tracking & coordination: Monitor and track all shipped vehicles until final delivery, ensuring proactive follow-ups with shipping lines and agents.
3. Documentation management: Oversee preparation and verification of all post-shipment documents (BL, invoices, export certificates, etc.), ensuring accuracy and compliance and timely dispatch the document to the destination.
4. Customer & agent coordination: Act as the main point of contact for customers and overseas agents, ensuring prompt issue resolution.
5. Issue resolution: Handle shipment-related issues such as delays, document discrepancies, or clearance challenges, providing effective solutions.
6. Cost & invoice management: Review shipping and post-shipment invoices to ensure cost efficiency before submission to finance.
7. Data & system updates: Maintain accurate records in internal systems, ensuring real-time visibility.
8. Process improvement: Identify gaps in workflows and implement process improvements.

Qualifications & requirements

1. Experience: 2-3 years of experience in logistics, shipping, or export operations, with exposure to post-shipment processes.
2. Leadership skills: Proven ability to manage teams with strong communication skills.
3. Industry knowledge: Familiarity with shipping documentation and export compliance is a strong advantage.
4. Problem solving: Ability to handle issues with a proactive approach.
5. Cost awareness: Understanding of shipping and logistics costs to ensure cost-efficient operations.
6. Technical skills: Proficiency in Excel, ERP/CRM systems, and tracking tools with attention to detail.

When applying

To apply for either role, please submit your resume along with the names and contact numbers of two non-related referees via email.