Customer Care Executives
Aegis Services Lanka (Pvt) Ltd
Startek (formerly known as Aegis) is a leading global provider of technology-enabled business process outsourcing solutions that offers a comprehensive suite of solutions to corporations around the world across a range of industries. The company has more than 40,000 outsourcing experts across 46 delivery campuses worldwide that are committed to delivering seamless and transformative customer experiences for clients. Startek manages over half a billion customer interactions for over 150 clients across telecom, BFSI, healthcare, technology, travel, retail, energy, utilities, etc.
Key. Accountability
- Handling inbound and outbound calls effectively
- Understand and resolve customer complaints
- Provide service-related information & solutions for customers
Basic Qualifications & Details
- G.C.E. OIL passed with Mathematics & English subjects with a “C” pass.
- Language proficiency — Sinhala or English or Tamil
- Ability to work on evening shifts
- Previous experience in Customer Service & Call Centre would be a definite advantage.
- Transport will be provided within 20km.
- Encourage to apply to school leavers.
Aegis Services Lanka (Pvt) Ltd.
No: 135, Union Place, Colombo 02,
Website: www.startek.com