Customer service executives / interns / customer service executive

About the company

Antron Express (Pvt) Ltd is a leading international courier and logistics company based in Colombo. We are looking for motivated, detail-oriented, and dynamic individuals to join our growing team in the following position:

Customer service executives / interns

Key responsibilities

• Manage end-to-end back-office courier support operations.
• Ensure accurate and timely system updates.
• Handle customer inquiries and correspondence primarily via email.
• Coordinate with internal teams to ensure efficient shipment processing.
• Maintain high standards of customer service and communication.

Requirements

• Excellent command of written and spoken English (mandatory).
• Proficiency in Tamil will be a distinct advantage.
• Strong computer literacy with proficiency in Microsoft Office, particularly Microsoft Excel, and email communication.
• Excellent organizational and time management skills.
• Ability to work independently and meet deadlines.
• Previous experience in customer service, courier, logistics, or a similar role will be a distinct advantage.
• Interns and fresh graduates are welcome to apply.

Customer service executive

• Same job responsibilities and requirements as outlined above.
• Candidates who can communicate in Hindi are encouraged to apply.

When applying

Kindly email your resume with two non-related referees indicating the position applied for in the subject line of the email.