Client Relationship – Trainee

We are looking for a dynamic and dedicated client relationship – trainee to join our team.

Job role

• Handle our overseas client’s inbound and outbound client calls professionally.
• Maintain accurate records of customer interactions.
• Acknowledge order requests and entertain into the system.
• Coordinate between internal departments to ensure smooth operations.
• Handle and resolve client queries effectively and efficiently.

Requirements

• Fluency in English is essential.
• Excellent verbal and written communication skills.
• Ability to work US working hours (SL time 6.30 PM to 3.30 AM).
• Basic computer literacy and a willingness to learn.

Qualifications

Candidates who have recently completed their G.C.E. advanced level (A/L) examinations, with results pending, are welcome to apply.

Benefits

• Competitive salary and benefits package.
• Comprehensive training and ongoing support.
• Opportunity for career growth and development.
• Friendly and inclusive work environment.

When applying

Interested candidates are invited to send their resume and a cover letter.