Marine Consultant
Responsibilities
- Fulfill marine customers’ travel-related requests in international and domestic routings, airfares, and marine and offshore contracts
- Excellent geographical familiarity and aptitude, impeccable work ethic, great communication skills, and well vers of the marine fares
- Ensure end-to-end service delivery and accuracy of travel documentation, such as airline tickets, validity, passport and visa processing, and seamless execution of service delivery
- Add values to the entire process chain of travel operations, the relationships amongst peers, superiors, business partners as well as the customers
- Understands client’s need for complete accurate records of bookings and offers best alternatives available in terms of pricing and routing
- Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level Agreement (SLA)
- Ensure that the travel policies of the clients are adhered to, including air, accommodation, car, and visa requirement
- Capable of working in a fast-paced, yet team-oriented environment under stringent deadlines as requirements can change quickly and able to act on crisis management during untoward incidents
Skills
- At least 2 years of relevant experience in the Marine and offshore industry
- Well, verse with the marine and offshore fares
- Knowledge of reservation systems (GDS) is essential, i.e Amadeus, Sabre
- Good understanding of airfares constructions principles and ticket formats
- Good oral and written communication skills in English
- Pleasant and customer-oriented, ability to meet a tight timeline
- Creative thinking, ability to think “out of the box
- Organized, self-motivated with the ability to prioritize
- Maintain team spirit, teamwork, and cohesiveness in the team to deliver results
- Understanding of crew management/ Crew changes
Company: BCD Travel
Company email: [email protected]
Job Location: Colombo
Job Category: Marine
Job Type: Full Time