Programme coordinator – academic operations

NEXT Global Education Services, a global leader in transnational higher education and executive education, is seeking an energetic programme coordinator – academic operations to join our Colombo operations centre.

This pivotal role requires a dynamic individual who can support, train, and manage a high-performing academic operations team to ensure the seamless delivery of programmes across multiple international partnerships. The ideal candidate will have a strong foundation in academic administration, grading, moderation, and partnership coordination, with an unwavering commitment to service excellence. Kindly note that you will be required to work on a Tuesday to Saturday (9am – 6pm) roster.

Key responsibilities

1. Help oversee academic operations including planning, scheduling, assessment coordination, and moderation for a specific pillar (e.g., business pillar).
2. Assist the academic operations team to maintain quality and compliance across multiple partnerships.
3. Liaise with university partners and faculty to ensure academic standards and operational timelines are met.
4. Provide exceptional student support services to students, faculty, and partner institutions.
5. Assist management of academic reporting, compliance documentation, and continuous improvement processes.

Skills and experience

1. Minimum 2-3 years of experience in academic operations, programme administration, or higher education management.
2. Good understanding of academic processes including delivery, assessment, grading, and quality assurance.
3. Skills in team development; with the ability to work in a dynamic, fast-paced environment.
4. Excellent communication and interpersonal skills with a focus on customer service and stakeholder management.
5. Flexibility to work across international time zones and support global academic delivery operations.
6. A postgraduate qualification (master’s level or above) will be an advantage.

When applying

Send in your resume including the position you are applying as the subject. Only short listed candidates will be contacted.