Assistant Manager – Sales and Marketing

About the company

Ayana Sea, is an exclusive boutique resort overlooking the Indian Ocean and located in the charming fishing village of Wadduwa in the southwest coast of Sri Lanka. Ayana Sea brings together the best traits of a villa, providing privacy and personalized services, and the best traits of a hotel, providing facilities and space to deliver an experience like no other. We are looking for a potential candidate who is eager to develop a career in hospitality industry to fulfill the below vacancy. We are seeking a passionate, energetic, and customer-focused individual to join our team in the hospitality industry.

The job

• Develop and execute business development strategies to meet maximum occupancy level.
• Carry out effective marketing campaigns/activities according to the seasonal changes in the industry.
• Manage and assist with guest requirements in terms of transportation, information and any other requirements.
• Ensure all services are delivered according to client requirements and agreed itineraries.
• Coordinate with internal departments to ensure excellent customer service and client satisfaction.
• Monitor reviews and comments on social media/booking.com and take required action in coordination with the hotel management.
• Suggest continuous improvements in terms of services/facilities based on customer feedback.

The profile

• Degree/diploma in marketing/hospitality management or a related field.
• Minimum 3 years of experience in business development/sales and marketing in the hospitality industry.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office package.
• A positive, proactive and team-oriented attitude.
• Ability to work flexible shifts, including weekends and public holidays.

When applying

Please apply with your detailed CV within 7 days of this advertisement. Kindly mention the post applied for the subject of your e-mail.