Junior Executive – Customer Conservation

AIA Sri Lanka

If you are a dynamic individual with experience and career aspirations to engage in customer service, this is a fabulous opportunity for you. The selected candidate will be responsible for maintaining persistency of AIA customer portfolio whilst ensuring customer retention.

Job Accountabilities

• Achieve annual individual revival target by reviving lapsed and paid-up policies
• Follow through annual standing order target
• Involve in Premium Holiday policy management to win back premium holiday policies on monthly basis in the given base
• Carry out Revival Year Premium (RYP} target by monitoring policies in the grace period

Job Specifications

• A sound educational background with good A/L results
• Minimum 1 year experience in call center; preferably in Insurance
• Excellent communication skills in both English and Sinhala Languages
• Strong relationship management skills
• Hardworking abilities with working ability under pressure

If you are interested, send your cv to us.

AIA is one of Asia’s leading insurers with a history of over 100 year. Join this multinational giant for a life changing career while
helping protect others.