Officer – Examinations

Chartered Institute of Personnel Management Sri Lanka (CIPM), the leader in HRM and professional HR education in Sri Lanka, invites applications from qualified, motivated, and service-oriented individuals for the position of Officer – Examinations (Programmes & Learner Services).

Key responsibilities

• Manage assessment calendars, liaison with examiners on assessments and examinations.
• Manage student inquiries, complaints and requests, ensuring timely professional responses.
• Receive and track requests for resitting of examinations, resubmissions, recorrections, etc.
• Maintain accurate examination records, student data, tracking documentation, coordinate with the examinations team, processing of learner requests etc.
• Timely communication of assessment-related information.
• Comply with CIPM examination procedures, quality standards, academic integrity and confidentiality of work.
• Support continuous improvement and undertake examination and learner-service duties.

Candidate profile

• A degree, diploma or relevant professional qualification from a recognized university/institution.
• A qualification in education. Previous experience in examinations, academic administration, professional education or learner services would be an advantage.
• Strong IT skills, particularly in MS Office, databases and LMS platforms.
• Excellent command of English and Sinhala; proficiency in Tamil would be an added advantage.
• Strong organisational, communication and interpersonal skills with high attention to detail.
• Ability to work under deadlines and manage multiple priorities effectively.
• High level of integrity, confidentiality, accountability and learner orientation.

When applying

Remuneration for the above position is negotiated and will be commensurate with qualifications and experience. Interest applicants please toward your CV with the relevant contact information of two non-related referees to reach us or to the following address within 14 days. Please include the position applied for in the subject line of the e-mail or on the top hand corner of the envelope.