Management trainee – bespoke product team

About the company

Tour Blue Holdings has been delivering responsible and exceptional travel experiences in Sri Lanka for over 14 years. With our own branch office in Jaffna and overseas representations, we continue to expand our international footprint across key global markets.

We are seeking an enthusiastic, passionate, and highly motivated Management Trainee – Bespoke Product Team to join our team. The ideal candidate should have a strong interest in the luxury travel industry, excellent communication and interpersonal skills, and a willingness to learn and grow in a dynamic environment. The successful candidate will gain hands-on experience in luxury travel operations, itinerary planning, client servicing, sales, and business development while working closely with an experienced team.

Key responsibilities

• Handle reservations, bookings, availability checks, vouchers, confirmations, and supplier follow-ups.
• Assist with planning and coordinating luxury and bespoke travel itineraries and tour arrangements.
• Support the bespoke sales team with itinerary planning, bookings, costing, and daily operational requirements.
• Coordinate with hotels, transport providers, guides, and other suppliers to ensure smooth service delivery.
• Prepare and maintain accurate booking records, travel documents, confirmations, itineraries, and operational reports.
• Monitor upcoming arrivals and ensure all guest arrangements are confirmed and in place.
• Coordinate with sales, finance, and operations teams to ensure seamless operations.
• Provide timely support and accurate information to the sales team and follow up on all operational requirements.
• Assist with customer feedback and maintain strong relationships with clients, overseas agents, and suppliers.

Requirements

• Bachelor’s degree in travel & tourism, business administration, or a related field.
• Strong interest in luxury and bespoke travel.
• Good communication and interpersonal skills.
• Proficiency in MS Office, particularly Excel, Word, and Outlook.
• Strong attention to detail, organizational skills, and accuracy.
• Basic IT knowledge and ability to work with digital tools.
• Willingness to learn, take initiative, and work in a fast-paced environment.
• Age below 30 years.

Benefits

• Attractive remuneration package
• Transport allowance
• Medical benefits

When applying

Please send in your CVs.