Director – F & B Operations

Waters edge with its prime hospitality offers an unparalleled experience in cross-continental cuisine of a star-class hotel with many other projects in its promising pipeline. Renowned for its high-class restaurants and immaculate venues, we at Waters edge now invite applications from suitably qualified individuals for the below post to be a part of our dynamic team.

Duties and Responsibilities

• Serve as a visible, participatory leader who proactively and consistently engages with their Food and Beverage team and team members, and external clients and communicates/presents Food and Beverage Operation topics and initiatives to key stakeholders (clients, owners, team members)
• Management of budgeted food and beverage sales, HR costs, food costs, and profitability
• Responsible for maximizing performance while minimizing costs
• Manage all Food & Beverage inquiries and ensure prompt follow-ups on the same working day
• Maintain a strong, positive rapport with customers, team members, and departments
• Review and process customer complaints and take corrective action when necessary to maintain increased customer satisfaction
• Develop and direct planning and pricing of Waters Edge restaurant menus, package deals, promotions, etc
• Remain up to date on current food/market trends and introduce new products, when necessary, in order to meet customer expectations and satisfaction.
• Analyze, predict, monitor, and control food and HR costs
• Monitor the Food and Beverage department’s actual and projected sales, ensuring revenue goals are achieved
• Follow the food and safety regulations set by Waters Edge
• Responsible for attending and representing the Food and Beverage Department at daily/weekly HOD meetings

Qualifications & Experience

• Bachelor’s Degree in business administration, commerce, or relevant discipline
• Diploma in Hotel and Restaurant Management or Hospitality-related field.
• Excellent oral and written skills.
• Should be computer literate.
• Ability to maintain a fair and reasonable working climate in order to obtain the maximum output from all concerned.
• Minimum 3 years’ previous experience in Food and Beverage supervisory/management in a
  high-end hotel environment.

OR

• Minimum 4 years of experience in a similar area in the hospitality industry (culinary, event management menu, banquet service, etc.).

Remuneration will be on par with hospitality industry standards.

Waters Edge Limited
316, Ethul Kotte Road, Battaramulla
Sri Lanka