Tele Sales Executive

Closing on: Aug 11, 2026

Role overview

Responsible for acquiring new merchants for internet payment gateway (IPG) services and handling the complete onboarding process — including basic compliance verification — before activation. The role combines proactive tele-sales with end-to-end merchant onboarding and KYC support.

Key responsibilities

  1. Generate and onboard new merchants for IPG services.
  2. Explain IPG features, charges and the settlement process.
  3. Manage the end-to-end merchant onboarding process.
  4. Assess merchant suitability for onboarding.
  5. Collect and verify required registration documents.
  6. Perform basic KYC and background checks.
  7. Identify and escalate high-risk or suspicious businesses.
  8. Coordinate internally for approval and activation.
  9. Maintain proper records and CRM updates.
  10. Achieve monthly onboarding targets.

Qualifications & toolkit

Education

Diploma or bachelor’s degree in business, marketing, banking, finance or a related field.

Must-have skills

  1. 1-3 years sales / banking / fintech / compliance
  2. Online payment processing knowledge
  3. KYC procedures
  4. Merchant onboarding
  5. Strong communication
  6. Analytical thinking
  7. Target-oriented
  8. Attention to detail
  9. CRM updates & record keeping

Nice to have

Prior experience in IPG / online payments or e-commerce merchant acquisition. Exposure to AML / fraud screening. Familiarity with payment gateway settlement cycles and merchant risk categorisation.

About the company

At Payable (Pvt) Ltd, we are redefining the financial technology landscape by delivering cutting-edge payment solutions that empower businesses and consumers. As a leader in digital transactions, we continue to innovate and expand our reach, shaping the future of seamless financial interactions.

When applying

Apply within 14 days. Mention the role in the email subject.

Company: Payable (Pvt) Ltd
Company email: [email protected]
Job Location: Colombo 3
Job Category: Banking / Insurance / FinTech
Job Type: Full Time

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