SNR Executive – Customer Service | Operations

About the company

Grace Logistics Pvt Ltd is a world-renowned shipping, logistics, and supply chain management company in Sri Lanka. With global distribution centers in all continents, we offer tailor-made solutions to meet your cargo needs.

Duties and key responsibilities

Customer service

1. Pricing
2. Sending quotation to customers
3. Agent coordination upcoming shipments
4. Payment’s follow up
5. Following up from our existing customers FCL forms collection
6. Sending status reports to customers
7. Sending vessel tracking reports to customers

Operations

1. Handling import and export documentation and coordinating with shipping lines.
2. Maintaining proper records on all documents and dispatch to consignee on time.
3. Submitting E manifest / SLPA to Sri Lanka customs, ports authority
4. Handling container deposit refunds.
5. Be on standby 24/7 to attend operations and handle emergency requirements.

Candidate profile

1. Male candidates encourage to apply.
2. Minimum 2 years experience in similar industry.
3. Hands on experience with MS Office package.
4. Successful completion of GCE A/L examination & possess credit passes for English & mathematics in GCE O/L examination as the least qualification.
5. Previous experience in a similar capacity will be added advantage.

Remarks: Experience candidate in similar industry only.

When applying

Interested candidates are invited to submit their CV via email.

Please apply within 10 days from the advertisement.