Quality Assurance Manager

We are looking for a highly experienced and detail-focused Quality Assurance Manager to lead and enhance our quality management systems. This role plays a vital part in ensuring product excellence, regulatory compliance, and sustained customer satisfaction while driving continuous improvement across all operations.

Key responsibilities

1. Design, implement, and continuously improve the Quality Management System in line with ISO and applicable international standards.
2. Lead and mentor QA and QC teams to maintain consistent product quality and performance.
3. Monitor and analyze production processes to identify improvement opportunities.
4. Manage customer complaints, non-conformities, and drive effective corrective and preventive actions (CAPA).
5. Plan and conduct internal audits and coordinate external certification and customer audits.
6. Ensure full compliance with regulatory, statutory, and customer-specific requirements.
7. Champion continuous improvement initiatives using recognized quality tools and methodologies.

Requirements

1. Bachelor’s degree in engineering, quality management, or a related discipline.
2. 5–10 years of proven experience in quality assurance, preferably within a manufacturing environment. Experience in filmic and packaging industry is an added advantage.
3. Strong working knowledge of ISO 9001 and related standards.
4. Hands-on experience in auditing, root cause analysis, and process improvement techniques.
5. Strong leadership, communication, and analytical problem-solving skills.

When applying

Please submit your CV within 07 days, clearly indicating “Quality Assurance Manager” in the subject line.