Quality Assurance Executive

Key responsibilities

1. Coordinate with the sales team to understand customer requirements.
2. Handle customer complaints related to product quality and provide solutions.
3. Support sales team with product knowledge and quality-related clarifications.
4. Assist in maintaining customer satisfaction and retention.
5. Work closely with production and warehouse teams to ensure quality consistency.
6. Conduct product evaluations before dispatch.
7. Support new product development with quality insights.

Requirements

1. Proven experience in quality assurance and sales/marketing.
2. Strong understanding of quality control standards and procedures.
3. Good communication and negotiation skills.
4. Ability to handle customer interactions professionally.
5. Strong analytical and problem-solving skills.
6. Familiarity with MS Office and reporting tools.

Preferred qualifications

1. Diploma/degree in quality management, food technology, business, or related field.
2. Experience in FMCG / manufacturing sector is an advantage.

Benefits

1. Attractive remuneration package
2. Career growth & development opportunities
3. Exposure to quality standards & best practices
4. Supportive & professional work environment

About the company

Established in 2016, Asriel Marketing (Pvt) Ltd is a leading importer and distributor of premium food products to the HoReCa, institutional, and modern trade sectors in Sri Lanka. We are committed to delivering world-class quality products and exceptional service to our customers.

When applying

Send your CV.

Please mention “Quality Assurance Executive” in the subject line.