Operations & office manager

Role overview

As operations & office manager, you will be responsible for managing daily office operations, communications, documentation, and coordination across clients, property owners, and partners. You will work closely with the founder on scheduling, priorities, follow-ups, and operational support.

This role is ideal for someone highly organised, detail-oriented, discreet, and confident, with prior experience in administrative, secretarial, legal, or incorporation-related work.

Key responsibilities

Founder & office support

1. Support the founder with scheduling, meetings, follow-ups, and daily coordination
2. Maintain calendars, appointments, and key deadlines
3. Prepare documents and materials for meetings and property viewings

Client & communication management

1. Act as the first point of contact for walk-ins, phone calls, WhatsApp, and emails
2. Handle inquiries from buyers, sellers, and partners professionally
3. Maintain a welcoming and well-organised office environment

Property & owner coordination

1. Maintain and update property listings, records, and pricing details
2. Coordinate with landowners and villa owners regarding listings and inquiries
3. Collect, organise, and manage property-related documentation

Administration & compliance support

1. Manage office administration, filing systems (digital and physical), and basic paperwork
2. Assist with documentation related to company incorporations, agreements, and compliance
3. Liaise with lawyers, accountants, and government offices when required (with guidance)
4. Track receipts, expenses, and basic administrative records

Marketing & listing support

1. Assist with preparing property listings for website, office display, and social media
2. Ensure listings are accurate, complete, and well-presented

Operational oversight

1. Track inquiries, active leads, and ongoing sales
2. Maintain simple internal reports or weekly updates
3. Suggest improvements to office systems and workflows as the business grows

Requirements & profile

1. Strong communication skills in English and Sinhala
2. Excellent organisational skills and attention to detail
3. Comfortable using WhatsApp, Microsoft Office, and basic digital tools
4. Professional, trustworthy, and able to handle confidential information
5. Able to work independently and take ownership of responsibilities

Preferred background

1. Previous experience in secretarial / office work, legal admin, company incorporation, or similar roles
2. Experience working with lawyers, government offices, or others is an advantage
3. Female candidates preferred

Working conditions

1. On-site role – office presence required 5 days per week
2. Monday–Friday, 9:00am–5:00pm
3. Based at the Ahangama.co office
4. Candidates must live within a radius of 20km of Ahangama (Galle-Matara area)

Compensation & contract

1. Base salary offered based on background and experience
2. Performance-based incentives on supported deals
3. 3-month probation period, followed by a 1-year contract
4. Sales and performance targets defined after contract start