Operations coordinator

Position overview

Seeking a detail-oriented and proactive operations coordinator to join the operations team. The ideal candidate will play a critical role in ensuring smooth day-to-day operations by supporting sales related activity – this includes data entry, managing invoices/purchase orders and customer coordination. The successful candidate should have good working knowledge of MS Excel and common accounting principles.

Key responsibilities

1. Update and manage operational data, including purchase records and order tracking lists.
2. Handle customer onboarding and maintain updated customer records.
3. Coordinate with customers and internal teams regarding orders, deliveries, and related follow-ups.
4. Ensure timely and accurate processing of invoices and order documentation.
5. Maintain clear communication with customers and support order management processes.
6. Maintain proper documentation and filing systems for operational records.
7. Prepare professional correspondence, reports, and standardized business documents.
8. Monitor promotional and free issue allocations, ensuring timely updates and recordkeeping.
9. Generate and distribute daily, weekly, and monthly performance and sales reports.
10. Assist in preparing periodic operational summaries and revenue reports for management review.

Qualifications

1. Proven experience in an administrative or coordination role is a plus.
2. Proficiency in MS Office (Word, Excel, Outlook). MS Excel competency and understanding of basic accounting principles is essential.
3. Excellent organizational and time management skills.
4. Strong communication skills, both written and verbal.
5. Attention to detail and ability to multitask.
6. Familiarity with invoicing is a plus.

About the company

Pee Bee Management Services (Private) Limited (Flora Tissues Company), was incorporated in 1979, with the primary objective of introducing an array of soft disposable tissue paper products to Sri Lanka, and in 1983 launched Flora Tissues, which remains as the flagship brand, to date. The brand benefits from strong loyalty from consumers who consider Flora Tissue products to be unique, hygienic, and innovative. The company has been recognized by many different organizations, in Sri Lanka and globally as a brand leader, and has the honor of receiving certifications and awards, as a brand leader in the category.