Officer | Junior Officer – Ticketing and Reservation (Jaffna)
Responsibilities
- Handle all ticketing and reservation duties, including direct calls from clients and travel agents.
- Prepare daily sales and reconciliation reports as required by the company.
- Collaboration with HQ and internal teams, ensuring timely communication and coordination.
- Provide support to the sales team when needed.
- Attend trade events representing the airline.
Candidate profile
- Minimum GCE A/L or diploma in airline ticketing & reservation.
- Minimum of 1-3 years’ experience in ticketing and reservations in the airline or travel industry.
- Knowledge in “GDS” system will be an added advantage.
- Knowledge in MS office applications (especially Excel and PowerPoint).
- Possess excellent customer service skills.
About the company
Just like how an acorn grows into a mighty oak tree, we have embarked on a journey of growth to become a leader in the industries we operate. The core businesses of Acorn Group are Aviation, Destination Management, Travel Services, and Hotel & Villa Management. We also have diversified into Freight & Logistics, Business Management Services, and Education Management. Acorn Group has a regional footprint, operating in Sri Lanka, Maldives, Thailand, and UAE. We have partnerships with premier travel and aviation service providers to provide the best-in-class experiences for our customers.
As we expand our footprint regionally and move into new territories, our North Star is our commitment to curating seamless experiences for our clients, while leading the industry forward into a new and exciting age of travel.
When applying
Email your resume.