Retail Store Manager

Softlogic Holdings PLC, rated as one of Sri Lanka’s most dynamic and diversified conglomerates, commenced operations in 1991 as a software developer with just 12 employees; now has expanded its footprint holding leading positions in domestic growth-oriented sectors such as ICT, Healthcare, Retail, Financial Services, Automobiles and Leisure The Group now provides employment to over 8,500 individuals generating a turnover of more than USD300 inn. The Group’s representations and strategic alliances with reputed global institutions and large multinational corporations confirm its unparalleled local stature.

Roles and Responsibilities

• Managing  and motivate a team to increase sales and ensure efficiency 
• Maintain the operational cost efficiencies 
• Managing stock levels and making key decisions about stock control 
• Analyzing sales figures and forecasting future sales 
• Build strong working relationships with all supporting teams 
• Coaching and developing staff to ensure that the store delivers the expected results 
• Ensuring that high standards are maintained for service excellence, health, and safety of employees and customers 
• Responding  to customer complaints and comments with the support of the customer service unit by following the set standard procedure 
• Coordinate and support special promotions, displays and events with support of the Merchandising teams 
• Having regular staff meetings to discuss the day’s/month’s performance, customer issues, and new initiatives to improve sales 
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives 

We are looking for someone ideally with 

• Minimum of 3 years of managerial experience in fashion retail 
• Good Communication skills