Retail Store Manager
Softlogic Holdings PLC, rated as one of Sri Lanka’s most dynamic and diversified conglomerates, commenced operations in 1991 as a software developer with just 12 employees; now has expanded its footprint holding leading positions in domestic growth-oriented sectors such as ICT, Healthcare, Retail, Financial Services, Automobiles and Leisure The Group now provides employment to over 8,500 individuals generating a turnover of more than USD300 inn. The Group’s representations and strategic alliances with reputed global institutions and large multinational corporations confirm its unparalleled local stature.
Roles and Responsibilities
- Managing and motivate a team to increase sales and ensure efficiency
- Maintain the operational cost efficiencies
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and forecasting future sales
- Build strong working relationships with all supporting teams
- Coaching and developing staff to ensure that the store delivers the expected results
- Ensuring that high standards are maintained for service excellence, health, and safety of employees and customers
- Responding to customer complaints and comments with the support of the customer service unit by following the set standard procedure
- Coordinate and support special promotions, displays and events with support of the Merchandising teams
- Having regular staff meetings to discuss the day’s/month’s performance, customer issues, and new initiatives to improve sales
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives
We are looking for someone ideally with
- Minimum of 3 years of managerial experience in fashion retail
- Good Communication skills
Company: Odel PLC
Company email: [email protected]
Job Location: Colombo
Job Category: Fashion and Beauty Logistics
Job Type: Full Time