Marketing | Sales & Guest Experience Lead

This is a high-impact “hybrid” role for a digital native who can navigate between creative storytelling (Instagram/TikTok), strategic sales (filling our 8-bedroom flagship), and platform management (Airbnb/Booking.com).

You will be the digital heartbeat of the business, working directly with Joe to ensure our 8-bedroom flagship is occupied by world-class hosts and our villa collection is optimized across all booking platforms.

What you’ll do

1. Growth & sales (the engine)

1. Retreat partnerships: Proactively scout, pitch, and sign international yoga and wellness hosts for the jungle villa. Your goal is to maximize the occupancy of our 8-bedroom flagship.
2. Ancillary revenue: Actively upsell our premium in-house services—private chefs, scooter rentals, massages, and curated excursions—to all guests across our 6 properties.
3. Direct conversions: Turn social media and email inquiries into direct bookings through warm, persuasive communication.

2. Content & community (the soul)

1. Social media storytelling: Create and schedule high-quality, aesthetic content (reels, stories, TikToks) that captures the lifestyle and architecture of our villas.
2. Community management: Grow our digital presence with intention, responding to comments and DMs to build a loyal global community.

3. Guest experience & platform management

1. Platform mastery: Manage and optimize our listings on Airbnb, Booking.com, and other OTAs. Ensure calendars are synced and descriptions are evocative.
2. The first impression: Respond to all platform messages with speed and warmth, ensuring our response rates remain high and our “superhost” status is protected.
3. Journey coordination: Collect necessary guest details and coordinate with the on-site teams in Ahangama to ensure a flawless handover for every check-in.

Who you are

1. The aesthetic expert: You have a natural eye for design and know how to showcase a premium brand on social media.
2. The proactive seller: You enjoy the “hunt” for new partnerships and the satisfaction of hitting booking targets.
3. Platform fluent: You are experienced in managing Airbnb and Booking.com (and ideally a property management system/channel manager).
4. Hyper-organized: Managing an 8-bedroom venue plus 5 individual villas requires someone who never misses a detail.
5. A natural communicator: Your English is warm, polished, and persuasive.

Compensation

1. Salary range: LKR 150,000 – 250,000 per month (commensurate with experience).
2. Performance bonus: We offer a commission structure based on successfully secured retreat bookings and hit targets on service upsells.

What we offer

1. Fully remote: Flexible work with a focus on results and accountability.
2. Creative influence: Help shape the visual and strategic future of a growing brand.
3. Impact: Work directly with the founder in a high-growth, high-vibe environment.

About the company

The Nivasa is a premier collection of boutique stays in Ahangama, Sri Lanka’s coastal heart. Our portfolio includes:

1. The jungle villa: Our flagship 8-bedroom sanctuary and dedicated yoga retreat venue. A high-capacity, immersive luxury space designed for large-scale wellness events and deep connection. www.jungle-villa.com
2. The collection: Five additional 2 and 3-bedroom luxury villas nestled across the Ahangama area. www.thenivasa.com

We offer more than just accommodation; we provide a curated lifestyle. Whether we are hosting an 18-person international yoga retreat or a family seeking a private tropical escape, our mission is to deliver high-aesthetic design paired with soulful, seamless service.

When applying

Your CV.

Portfolio/links: Show us social media accounts you’ve managed or content you’ve produced.

A short note: Tell us about your experience managing Airbnb/Booking.com and one idea you have for filling the 8-bedroom jungle villa.