Manager – administration & operations

The Sri Lanka Association for the Advancement of Quality and Productivity (SLAAQP) invites applications from suitably qualified, dynamic, and experienced professionals for the position of Manager – Administration & Operations.

Key responsibilities

1. Manage the overall administration and daily operations of the association.
2. Coordinate council meetings, executive committee meetings, annual general meetings, and other official events.
3. Implement and monitor council decisions, strategic initiatives, and operational plans.
4. Manage membership administration, records, correspondence, and stakeholder communications.
5. Coordinate national conventions, quality and productivity awards, training programs, workshops, and conferences.
6. Prepare reports, budgets, meeting papers, and operational performance updates.
7. Liaise with government institutions, professional bodies, corporate members, sponsors, and other stakeholders.
8. Ensure compliance with governance, statutory, and regulatory requirements.
9. Supervise administrative and support staff and manage service providers.
10. Maintain effective office systems and administrative procedures.

Qualifications & experience

1. Age: above 35 years.
2. Bachelor’s degree in management, business administration, public administration, operations management, or a related discipline from a recognized university.
3. Professional qualifications in management, administration, quality management, project management, or related fields will be an added advantage.
4. Minimum of 5 years of managerial experience in administration, operations, project coordination, or organizational management.
5. Experience working with professional associations, chambers, NGOs, educational institutions, or member-based organizations will be a distinct advantage.
6. Excellent command of English and Sinhala (both written and spoken). Knowledge of Tamil will be an added advantage.
7. Strong computer literacy, including Microsoft Office applications and digital communication platforms.

Competencies

1. Leadership and people management skills
2. Strategic planning and execution
3. Excellent communication and interpersonal skills
4. Event and project management capabilities
5. Report writing and presentation skills
6. Strong organizational and problem-solving abilities
7. Ability to work independently and maintain confidentiality

Remuneration

An attractive remuneration package will be offered based on qualifications, experience, and competencies.

About the company

SLAAQP is an equal opportunity employer committed to promoting excellence, quality, innovation, and productivity in Sri Lanka.

When applying

Interested candidates should submit:

1. Detailed curriculum vitae
2. Cover letter
3. Contact details of two non-related referees

Only shortlisted candidates will be contacted.