Coordinator – Member Relations

About the company

The Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka) is a world-class professional body, proud to be a driving force of transformation in Sri Lanka’s dynamic accounting landscape. For over 65 years, we have been at the forefront of shaping the accounting profession locally while making a significant impact regionally and globally. As we continue to lead and transform, CA Sri Lanka is looking for a passionate and driven professional who embodies responsibility, adaptability, and a commitment to excellence to take on this exciting role.

Key responsibilities

1. Monitor and optimize budgetary recoveries of lapsed and current membership subscriptions.
2. Assist in managing resource allocation for various events conducted by MRD.
3. Oversee the planning, coordination, and recovery of membership subscriptions.
4. Issuance of membership certificates to new members.
5. Collaborate with committees and sub-committees to address research and data analysis requirements.
6. Support initiatives to improve member engagement and satisfaction.
7. Respond promptly and effectively to member inquiries, ensuring their needs are met.
8. Liaise with CA sub-groups to facilitate and support their programs.
9. Maintain accurate and up-to-date member data in the system.
10. Coordinate communication and follow-ups with internal and external stakeholders.
11. Ensure timely completion of assigned administrative tasks.
12. Foster positive relationships with members, staff, and stakeholders.
13. Collaborate with internal teams to deliver seamless support for member-related activities.
14. Provide guidance and support to ensure high team performance.

Qualifications and skills

1. A recognized degree from a local or international university or a full professional qualification from a recognized professional body.
2. 1-3 years of work experience in a similar role.
3. Hands-on experience with MS Office applications.
4. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
5. Strong organizational and administrative skills.
6. Excellent written and verbal communication in English and Sinhala.
7. Ability to work independently and meet strict deadlines.
8. Strong interpersonal and time management skills.
9. A male candidate preferred.

When applying

If you are passionate and eager to contribute to CA Sri Lanka’s growth, please send your CV including two non-related referees’ contact details to [email protected] or the address below within 7 days. Indicate the position applied for in the subject line or on the envelope.

Note: Solicitation will result in disqualification. Only shortlisted candidates will be contacted.