Accounts assistant – payment collection

Key responsibilities

1. Identify, track, manage, and investigate delinquent customer accounts
2. Work closely with customers to negotiate payment arrangements
3. Cultivate working relationships with customers, guiding them through the repayment process
4. Follow up with customers to ensure payments are made in a timely manner
5. Use databases to monitor and update outstanding accounts
6. Keep records of all customer communications to build individual debtor cases
7. Identify customers with outstanding debts
8. Contact and track debtors, encouraging timely repayment
9. Handle customer questions, complaints, and inquiries
10. Create and implement debt collection courses of action
11. Negotiate specific payment plan arrangements with debtors
12. Investigate discrepancies to resolve outstanding customer accounts

Requirements

1. Female candidates preferred
2. Following AAT/CA Sri Lanka
3. 1 to 2 years of experience in accounting & finance (invoicing, general payments, banking, etc.)
4. Experience in an audit firm will be an added advantage
5. Strong computer literacy with ERP system knowledge
6. Proficiency in MS Office package
7. Candidates residing in Nugegoda / Kirulapone area will have an advantage (but not mandatory)

What we offer

1. A collaborative and supportive work environment.
2. Opportunities for career growth and professional development.
3. Attractive salary and remuneration package.

When applying

Apply now! Send your CV with the subject “Accounts assistant – payment collection” or send your CV via WhatsApp with the position you applied for.