Technical Officer

EL TORO Roofing Products Limited is the first company in Sri Lanka to manufacture Ceiling, Partitioning, and related accessories using 100% eco-friendly raw materials. We set up a state -of the art production facility located in Chilaw.

We are looking for an experienced male as the key point of contact for clients, answering queries, providing technical advice, and demonstrating how to use new products and/or services.

Duties and Responsibilities

• Prepare and deliver technical presentations explaining products or services to existing and prospective customers
• Talk with Customers and Engineers to assess their needs and determine the production requirements
• Collaborate with sales teams to understand customer requirements and provide sales support
• Plan and suggest products and services meet customer needs
• Help clients solve problems with installed methods
• Recommend company products to customers, showing how changes will lower costs or/and increase look and quality
• Provide pre-and post-sales technical advice and support about products
• Help in researching and developing new products

Requirements

• Identifying and establishing new business
• Organizing customer visits
• Giving demonstrations, training, and presentations to help clients discover and understand products/services
• Liaising with existing clients
• Help in preparing tenders, proposals, and quotations
• Providing pre-sales and post-sales support
• Negotiating contracts, terms, and conditions
• Reviewing cost and sales performance
• Writing reports and sales literature
• Supporting other members of the sales team by training them in the uses of products/services
• Attending trade exhibitions, conferences, and meetings