Customer Care Executive

Aegis Services Lanka (Pvt) Ltd Startek (formerly known as Aegis) is a leading global provider of technology-enabled business process outsourcing solutions that offers a comprehensive suite of solutions to corporations around the world across a range of industries. The company has more than 40,000 outsourcing experts across 46 delivery campuses worldwide that are committed to delivering seamless and transformative customer experiences for clients- Startek manages over half a billion customer interactions for over 150 clients across telecom, BFSI, healthcare, technology, travel, retail, energy, utilities, etc.

Job opportunities in the field of Banking and Telecommunication industries

Key Accountability

• Handling inbound and outbound calls effectively
• Understand and resolve customer complaints
• Provide service-related information & solutions for customers

Basic Qualifications & Details

• Passed G.C.E. O/L with an “S” pass for Mathematics & English subjects
• Language proficiency — Sinhala or English or Tamil
• Ability to work on a shift basis
• Previous experience in Customer Service & Call Centre would be a definite advantage
• Transport will be provided within 20km

Walking Interviews – Tuesday, 27th September 2022 10am 3pm

Aegis Services Lanka (Pvt) Ltd
No. 39B, Awariyawatta Road, Wattala
For more information: Rashni 076 4386099,