Front Office Supervisor | Front Office Executive (Female)

Join our caring team and be a part of transforming lives with confidence.

Front Office Supervisor

Responsibilities & requirements

1. Oversee and manage the front office team to ensure smooth daily operations and excellent customer service.
2. Ensure the maintenance and upkeep of the entire clinic premises, including facilities and equipment.
3. Coordinate with various departments to enhance workflow and operational efficiency.
4. Handle client escalations professionally and ensure prompt resolution.
5. Maintain discipline, punctuality, and service standards within the team.
6. Proven experience in a supervisory or managerial role, preferably in healthcare, hospitality, or customer service industries.
7. Strong leadership and problem-solving skills.
8. Ability to multitask and work in a fast-paced environment.
9. Male candidate preferred.

Front Office Executive (Female)

Responsibilities & requirements

1. Managing customers calmly and professionally; resolve issues or escalate when necessary.
2. Communicate fluently in English and either Sinhala or Tamil (mandatory); trilingual ability is an additional advantage.
3. Confident in negotiating with clients regarding treatments and packages.
4. Well-groomed, presentable, and professional appearance suited for a high-end skin and wellness clinic.
5. Prior experience in customer service, front desk, or clinic reception is a plus.

Benefits

1. Be part of a professional & supportive team.
2. Opportunities for growth & development.
3. Make a real difference in people’s lives.
4. Work in a premium skin & wellness environment.

When applying

An attractive remuneration package will be on offer for the selected candidate. Interested applicants could forward their CVs within 7 days of this advertisement. Only shortlisted candidates will be contacted.