Junior/ Senior call center agents

Duties and Responsibilities

• To take responsibility for being the first point of contact for all callers to the Customer Service Centre and ensuring that a high-quality service is delivered at all times
• To ensure that all calls to the Customer Service Centre are dealt with promptly, in line with agreed standards and targets
• To have full knowledge and ability to access all services, including translation services to help meet the individual needs of our customers
  

iPhonik Private Limited
179A 2/1 Dutugemunu Street,
Kohuwala, Sri Lanka.

Contact – 0117 121 618
visit: www.iphonik.com