Administrative Executive

Silver Aisle is looking for a highly organised, energetic, and proactive individual to join our team as an Administrative Executive & Accounts Assistant.

Key responsibilities

Accounts & payment coordination

1. Coordinate vendor payment information with the accounting team.
2. Send payment receipts and confirmations to vendors.
3. Follow up professionally and promptly on outstanding client payments and receivables.

Administration

1. Upload vendor order sheets on a daily basis.
2. Update pricing and product information as required.
3. Maintain and update company databases and records on a monthly basis.
4. Ensure administrative records are accurate, organised, and up to date.

Operations & customer service

(On approximately 6 days per month)

1. Process customer orders accurately and efficiently.
2. Coordinate and oversee deliveries.
3. Provide customer support via phone calls, WhatsApp, and email.
4. Assist customers with inquiries and resolve issues in a professional and timely manner.

Skills & attributes

1. Highly organised and detail-oriented.
2. Proactive and willing to take ownership of tasks.
3. Comfortable working in a fast-paced environment.
4. Fluent in spoken and written English.
5. Proficient in Microsoft Excel, Google Sheets, and general computer applications.

Work schedule

Office-based

1. Monday, Tuesday, Wednesday, Friday
2. Two Thursdays per month
3. 8:30 AM – 4:30 PM

Work from home

1. Two weekends per month (Saturday & Sunday)
2. 9:30 AM – 1:30 PM

On weeks where weekend shifts are scheduled, Thursday will be provided as a day off.

Please note that the operational support days (approximately 6 days per month) are considered working days even if they fall on a public holiday. Work-from-home arrangements are available on such occasions.