Sales & marketing travel consultant (French or German speaking)

The sales & marketing consultant is responsible for generating inquiries, converting them into bookings, proving high quality services to our clients and building Mai Globe Travels reputation amongst the travel agents and individual clientele. We are looking for a responsible, friendly, customer centric, energetic, and passionate candidate with high integrity and global mindset, who will grow with the company.

Responsibilities

1. Market our products to the French or German speaking markets and build a FIT and B2B client base.
2. Convert maximum number of queries into bookings and achieving individual and combined team sales targets.
3. Manage client inquiries and take full ownership of assigned tours from initial consultation to completion, coordinating with the operations team on quotations, reservations, accommodations, transportation, guides, activities, and other travel arrangements.
4. Create new products and programs for Sri Lanka for the French or the German speaking markets.
5. Conduct market research to identify emerging trends, customer preferences, and business opportunities.
6. Develop and execute sales strategies and drive growth.
7. Always find ways to improve customer care quality and exceed customer expectations.
8. Monthly report to management on sales performance, market insights, and strategies.
9. Collaborate with the digital marketing team to optimize website content and contribute to blogs, social media content, newsletters, and online/offline publications in French or German.

Requirements

1. Excellent written & verbal communication skills in French or German is a must.
2. Excellent knowledge of using computers, MS Office & internet.
3. At least 1 year work experience in the hospitality industry.
4. Proficiency in CRM tools and a data-driven approach to sales strategy and performance analysis.
5. Online and social media marketing experience is a bonus.

Resident visa sponsorship is available for qualified foreign candidates.

About the company

We are a multi-national travel agency providing unique and high-quality tailor-made tours and travel services to global clientele traveling to Sri Lanka, Vietnam, Japan and other Southeast Asian destinations. We are currently in the path of recovery from the pandemic and the financial crisis, and we have position ourselves again for double digit growth and positioning to be the market leader in the industry.