Assistant Resident Manager

We are seeking an experienced and dynamic assistant resident manager to oversee daily operations and ensure the highest standards of hospitality are met. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a passion for delivering outstanding guest experiences.

Key responsibilities

1. Manage overall hotel operations, including front office, housekeeping, food & beverage, and maintenance.
2. Ensure guest satisfaction by maintaining high standards of service and addressing guest concerns promptly.
3. Implement and monitor hotel policies and procedures to enhance operational efficiency.
4. Recruit, train, and supervise hotel staff to achieve excellent performance.
5. Ensure compliance with health, safety, and security regulations.

Requirements

1. Proven experience in hotel management, preferably as an assistant resident manager or similar role.
2. Strong leadership and communication skills.
3. Excellent organizational and multitasking abilities.
4. Proficiency in hotel management software and MS Office suite.
5. Flexibility to work in a fast-paced environment.
6. A degree or diploma in hotel management or a related field is preferred.

About the company

The hotel is a luxury hotel located in the heart of Arugam Bay, known for its exceptional service, luxurious facilities. We are committed to providing a memorable and relaxing experience for our guests, making their stay truly remarkable.

When applying

Email your resume to [email protected]