Claims Operations Coordinator | Secretary (Executive Grade) – Claims Department

Sri Lanka Insurance General is backed by decades of industry expertise and the country’s most experienced insurance sector technical knowledge base. Join a team of highly qualified and most experienced professionals in the country to experience unparalleled opportunities for career growth and personal development opportunities within a performance-driven culture.

Duties & responsibilities

1. Provide confidential secretarial and administrative support to the head of department / management team
2. Manage correspondence, reports, documents, and departmental records with accuracy and confidentiality
3. Coordinate meetings, appointments, calendars, and travel arrangements when required
4. Prepare letters, presentations, minutes, and other official documentation
5. Liaise with internal departments, customers, garages, assessors, and external stakeholders professionally
6. Maintain filing systems and ensure timely follow-up on departmental matters
7. Assist in day-to-day operational coordination within the motor claims department

Qualifications & pre-requisites

1. A bachelor’s degree in management, business administration, or a related discipline from a UGC approved university
2. 1-2 years’ experience in a secretarial, executive assistant, or administrative role
3. Good written and verbal communication skills in both Sinhala and English
4. Prior experience in the insurance industry will be an added advantage
5. Proficiency in MS Office applications (Word, Excel, PowerPoint)
6. Strong organizational, communication, and interpersonal skills
7. Ability to maintain confidentiality and handle sensitive matters professionally
8. Detail-oriented with excellent multitasking skills
9. Able to work under pressure and meet deadlines
10. Trustworthy with a high level of integrity
11. Age should be below 45 years

When applying

If you meet the above qualifications and experience, please email your CV along with the names of two non-related referees within 7 days of this advertisement. Kindly mention the post applied for in the subject line of your email.