Head of Technical Services
Responsibilities
- Lead the technical services function with a stronger focus on business opportunity development across projects, RMC, institutional and retail segments.
- Prospect and develop new B2B and retail project opportunities through engagement with consultants, contractors, developers, project owners and RMC plants, and drive specifications, approvals and technical acceptance to create a strong pipeline for the sales team.
- Provide technical support, application guidance and solutioning to customers to ensure product performance and service excellence.
- Work closely with sales, quality, plant and logistics teams to support conversion of opportunities and effective project execution.
- Lead customer complaint resolution, if any, root-cause analysis and corrective actions to enhance customer confidence and strengthen market reputation.
Requirements
- BSc Eng (Hons) in Civil Engineering from a reputed and recognized university.
- Strong knowledge of cement, concrete and construction applications.
- A strong techno-commercial orientation with the ability to influence projects through technical engagement.
- Proven ability to engage consultants, contractors, project customers and RMC players and influence projects at an early stage.
- Good understanding of project specifications, approvals, technical solutioning and customer servicing.
- Minimum 10 years’ experience in the construction and related sector, including 2–3 years in a managerial role.
- Language proficiency in Sinhala and English; Tamil will be an added advantage.
- Knowledge of ISO management systems and SLS product certifications/audits will be an added advantage.
- Proficiency in MS Office.
- Age below 45 years.
About the company
Ultratech Cement Limited is the cement flagship company of the Aditya Birla Group, a US$ ~67 billion conglomerate with a consolidated market cap of ~ US$ 112 billion. Ultratech Cement Ltd, recently surpassed a new milestone of being the largest cement company globally by sales volume (excluding China) with 135.83 million tons of grey cement sales volume for FY25 and second largest globally by capacity (excluding China) with the current cumulative grey cement production capacity of 205 million tons per annum (MTPA).
As a brand, we embody ‘strength’, ‘reliability’, and ‘innovation’ to create homes, buildings, and structures. At the heart of our success, are our highly motivated and dynamic workforce backed by a culture of collaboration & innovation. We believe in providing a world of opportunities to our employees, thus enabling their learning in an environment of continuous recognition and celebration. We value diversity of thoughts, capabilities, and skills.
When applying
An attractive remuneration package is on offer for selected candidate. Interested candidates are requested to forward CV to UTCL HR. Please mention the position applied for on the subject line of the email.