Reservation executive (female)

Key responsibilities

1. Handle guest reservations and inquiries.
2. Coordinate appointments and schedules.
3. Maintain excellent guest communication.
4. Support front office and customer service operations.
5. Ensure smooth booking management.

Requirements

1. 2+ years experience in reservations or customer service.
2. Excellent communication skills.
3. Professional appearance and positive attitude.
4. Knowledge of hotel/spa booking systems is an advantage.

Benefits

1. Competitive salary package.
2. Career growth opportunities.
3. Luxury wellness industry exposure.
4. Staff discounts & incentives.
5. Dynamic work environment.

About the company

Balinese Ayu Spas is the largest luxury spa chain in Sri Lanka with over 55 outlets island wide. We are looking for a passionate and customer-focused professional to join our growing team.

When applying

Please send your CV and a brief cover letter to: [email protected] CC: [email protected]